POSIBLE SOLUCIÓN

Al contratar con AUTOEUROPE es como si firmases un talón en blanco. Ellos pueden disponer de tu tarjeta de crédito como lo deseen, durante un tiempo ilimitado, realizando cargos por desperfectos inexistentes o servicios no prestados.

UNA SOLUCIÓN ES CANCELAR LA TARJETA DE CRÉDITO AL DEVOLVER EL COCHE.

Es fácil, llamas a tu banco para cancelar la tarjeta y te envían otra en un plazo de 15 días. Al cambar los datos de la tarjeta la compañía no puede retirar más dinero.

De este modo, Autoeurope solo cobra el alquiler del coche con el precio original y no puede hacer cargos extraordinarios.

miércoles, 29 de agosto de 2012

Problem with Auto Europe!!!

We recently rented a car in Italy from Auto Europe/Europecar which we drove for about 10 days. On our way to Rome we stopped in Orvieto where we filled the car with fuel. Orvieto is less than 50 miles north of Rome where we intended to turn in the car at the train station. About three blocks from the train station I stopped and topped off the tank. When we finally found the rental office (Which is another story) we were told just to leave the car double parked outside the terminal. We filled out the final paperwork and walked to our hotel. Six weeks later we got a bill for nearly $60.00 to fill the car with fuel. We protested the charges but got nowhere even though we sent them copies of the gas receipts. Their responses were just short of rude and insulting, so we will never again rent from Europe Car/Auto Europe.

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